Save time with saved replies

Opening hours, your booking link, directions: anything you type more than twice is worth saving.

Add a saved reply

1. Open the Inbox.
2. Use the Saved replies and website chat button beside the Inbox title, and choose Saved replies.
3. Choose Add a saved reply.
4. Give it a Name. It's what you'll search for.
5. Write the Reply. Under Fill in, add details from the contact, such as their first name.
6. Pick what to Use it for: texts, emails and chat, or just one of them.

Use one

1. In a reply, type /.
2. Keep typing to narrow the list down, or use the arrow keys.
3. Press Enter to put it in. You can edit it before sending.